Tuesday, March 5, 2013

Why You Should Renew Your Company Telephone System

By Norman Torres


Present day technological know-how is evolving constantly and it is one of the highlights of the 21st century. Since the phone's invention in 1876 by Alexander Graham Bell, the phone has altered the way the entire world communicates. People can simply now communicate with family and friends in other countries, conduct meetings via phones like CISCO's Telepresence system, transmit website links, video recordings, photos and network numerous phone calls in to one. [ V:11 ]

Therefore, it is important that just about every business contemplates updating their business phone system to make the most of these new types of technologies.

By up-dating to an all new phone system, it gets across that your firm is open to keeping up with technological advances. A recent survey revealed that, a synchronised phone system is able to help save on average two hours per week lost on dealing with on-hold phone calls.

Telephone calls are commonly the first impression a customer obtains of your organisation. When their call is not dealt with in a timely way the consumer is not happy. Big business generally handle this situation with computerised phone systems, however this isn't what customers want. Callers want their calls dealt with a timely manner by a real human being.

Telephone system providers such as Cisco provide state of the art business telephone systems which supply the following;

1. Holding of numerous telephone calls simultaneously.

2. Many telephone calls to be managed simultaneously.

3. The scope to join all phones dispersed throughout the organisation under 1 telephone number.

4. Amalgamate a number of telephone calls into one.

With this range of attributes firms are able to effortlessly take care of a consumer's call in timely way, while giving them the familiarity of an individual's voice. But, that is not all the Cisco Business Phone systems deliver.

Meetings are important to any form of business and for that reason present day technological innovation has developed a solution to transcend the problems of time and place via tools such as Cisco's Telepresence.

Products like Teleprescence allow employees to perform video calls where they are able to include charts, diagrams, designs, file share and pictures whilst simultaneously speaking with an entire boardroom. Applications like Apple's Facetime function in a similar way as well.

Advantages of Teleprescence derived systems consist of;.

a) Employees don't need to travel to meetings which means lower travel expenses.

b) Face-to-face connection is still possible.

c) Conference phones get rid of workplace disruption simply by bringing all essential workers together simultaneously.

d) Permits you to record your video discussions and multi-media presentations for live and on-demand access.

e) In the event that a colleague is away they can still participate in the meeting using Teleprescence.

f) Easy to contact fellow staff members with information, video recordings, files, etc.




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