Wednesday, August 7, 2013

Do You Want To Sell Refrigerators? - Here Are A Few Ideas

By James Reagan


The father of refrigeration, Oliver Evens, designed the first effective refrigeration system in 1805. This system works by absorbing the heat inside the refrigerator through circulation of vaporized refrigerant. The refrigerant moving through coils soaks up the heat and transfers it outside and releases it. The gas is then compressed into a liquid state and again recycled into the refrigerator. In 1894, Jacob Perkins was successful in making the first practical appliance using this technique. The old days of the icebox were gone and every home had a refrigerator.

Today we take for granted that we have such at thing as refrigeration. However, when it starts malfunctioning, it creates a problem. Purchasing a new one becomes an option now. There is a person in the store who persuades us to get one. That is the refrigerator salesman.

What are some of the tricks of the modern day refrigerator salesman?

Being a good advisor to your clients is one of the main tip. That way, you get to know them and their needs, desires, and proclivities. A good advisor also easily earns the trust of the customer. When it comes time to buy that new refrigerator, you will be the one they come to for advice and the person to buy from.

Now you should give them at least three choices for buying. The costliest one would be the first choice. The third one is naturally the lowest price. When you give anyone three choices, they tend to gravitate to the middle one because it seems safe. Obviously, the middle one would neither would be the cheapest nor the costliest. This makes them choose the middle one.

Know your products solid. You should be ready to answer any questions they have. Be able to describe both the pros and cons of that refrigerator you want to sell. You want to build trust right from the start. You should also be prepared to explain the advantages of your product over the competition.

Be confident about your product. Understand how it satisfies the requirements and needs of the customer. While communicating with the customers make eye contact with them so that they feel the confidence in you. Be enthusiastic when talking about this particular refrigerator. Think like your buyer. Feel and utilize the buyer's emotions. Think about what would be your feelings if you are the buyer. What would be the satisfaction you would feel after buying it. Transfer that to your sales pitch. Convey to them how good they would feel when they buy and use this refrigerator.

Help your customer to see that their life will not be full without that refrigerator. Use these feelings. Their presence in the shop shows their intention to purchase. Tempt them with everything you know about how much their life is going to improve once they have this in their home.

Finally, build long-term trust through thinking long term. This would make them return to you, even if they do not buy now.

Never give false information to the customer. They are intelligent beings who can figure things out. Honesty is the best policy especially with your customers. You can easily lose their trust if you try lying to them.

After sales follow up is also essential. Be there for them and help them to appreciate what they have just purchased. Make sure they get any refrigerator rebates they are eligible for. In this way, you will continue to build trust for that long-term relationship. That means more sales for you and confidence in your salesmanship.




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